Monday, July 20, 2015

Re-visit of West End Bistro and The Place

Well, usually I feel like I post a positive blog but not quite this time.  On Friday I went with our group of friends for our second visit to The Place in Guilford, CT.  We went between 6:30-7 on a Friday.  There were plenty of tables open but it was difficult to get the tables together for a group of 15 people.  No one came over to us to seat us or ask us why we were all standing around.  Eventually we went up to a waitress and she told us we could move the tables and stumps so that we could all sit together.  Last time we went Michelle had an incident with bug bites so we made sure to bring bug spray and sprayed the area, our stumps, and legs quite well.

The Place is fun.  It's a good place to go if you want to sit outside and have a relaxed, laid back time without having to do the cooking or waiting on, or if you don't have a place of your own to host such an event.  The menu is short and simple and is posted on a wood board near the grills.  They offer roasted clams, mussels, steamers, shrimp, salmon, blue fish, catfish, bbq chicken, lobster, steak, veggie bobs, roasted corn, and a few desserts.  You can bring your own sides, drinks, etc.  The food was better last time but I don't think it's really that great.  It might have been fine, except the service was terrible.  After we finally pulled the tables together, it took a while for someone to come over to us.  They have a few sodas and water.  She only brought over one pitcher of water and plastic cups.  We all could've gone for a refill but it was hard to get someone's attention.  She took our orders.  We had quite a few steaks, a few shrimp, a salmon, a veggie bob and mussels for me, roasted clams, a blue fish and about 4 roasted corn.  It took a long time for us to get any food at all.  When we did, it was a few items at a time.  I realize we had a large order and the food had to be cooked at different temperatures and for different amounts of time, but I just think that is terrible when a portion of your party is eating while the other portion is accepting $50 bets to steal another customer's egg roll. (Seinfeld reference) My mussels were okay.  They were supposed to be in a white wine broth.  They did not taste like any other flavoring had been put on the mussels.  I do love a mussel so I ate them all but they lacked in flavor.  I even added salt to the broth.  They gave  me a cup of broth but nothing to dip in that flavorless broth.  All the steaks were cooked well-done regardless of the temperature requested.  The roasted corn came out 10 minutes after everyone finished eating their entree and the clams came out 20 minutes after.  The food was a little expensive.  Granted, the menu mostly consists of seafood but even the corn is $5.  I mean $5 can buy you 2 dozen corn if you time it correctly.  I mean maybe even more than that!

To sum up, The Place is fun to go to for the place.  The atmosphere is nice, the idea of it is pretty cool, but it's not a place to go to for great food.  Maybe this was a rough night but I mean a Friday night in July?  You should have your best staff on.  The waitresses are all teenagers.  Not that all teenagers are bad but these were teenagers with an attitude.  I get that it's Friday night during the summer and you don't want to be working, but unless your banking on starring on the 19th season of "16 and Pregnant" then you better do your job.  Last time we went I had ordered the lobster.  I thought it was very dry.  After watching a number of grilling cooking specials the Food Network, I've learned that you are supposed to parboil the lobster first and then put the lobster on the grill.  The guy on "The Kitchen" even cut the lobster in half lengthwise and then put it on the grill.  (PS- I recently boiled lobsters and they do not scream when you drop them in the water...)  I didn't actually see them cook the lobster at The Place but I feel as though they didn't boil it first or if they did, they boiled it hours ago.  Another note on the lobster, they do not have crackers so bring your own crackers.  They gave me a rock when I was not prepared.  I don't want any of my blog readers to look like dummies when they're out there trying my reviewed restaurants.

Now read on for my second re-visit.  This re-visit is of West End Bistro in West Haven.
Today I went to West End Bistro after a nice sweaty beach walk with Amy and CJ. It was in the afternoon- lunch time.  It was brutally hot and humid today.  We were hoping to go in and cool off but the restaurant was a little on the warm side as well.  We sat near the window.  Again, the restaurant was empty,  Two other people came in while we were there but at first, we were the only customers.  The waitress was very nice and accommodating.  We ordered the Reuben perogies for an appetizer.  Delicious. They weren't as doughy as I thought they would be but then again I am someone who had her first perogie two years ago.  They're not exactly my forte.

To eat, I ended up trying the "pigs in a blanket." I have to say I was disappointed.  First of all, it was a total mess to eat.  Yellow mustard was all over the top of it and while I ate it it looked like I had chicklets for teeth and my hands had mustard all over them.  Second of all, the hot dogs were not Hummel's.  I'm sorry but if you're a restaurant in West Haven, Connecticut, you need to serving Hummel's hot dogs.  It was an all-beef hot dog.  I just can't.  You take that bite and ugh it's just so dark and unappealing.  Third of all, the chili was not very good.  It didn't mix well with the sauerkraut and mustard.  I don't know which was really the worst part.. was it the mustard that tasted funny, or the chili, or the combination?  Either way, I only ended up eating half and the fries were different.  I loved the fries last time but this time they were completely different.  Are there two different chefs that prepare them differently, are they testing out different recipes, or are they buying frozen fries?  They were not as good and my hot dog was not very good either.  I'm surprised I even got the half that I ate down.  Amy ordered the chipotle chicken salad wrap.  She liked it.  She ate it.  But she also wasn't raving about it.  CJ didn't order anything he just looked cute and danced with me.

Because I was let down by the hot dog, I ordered a cupcake.  It was a raspberry lemon cupcake.  It was pretty good, though I mostly ate the cake and scraped off most of the frosting.

Overall, it was okay.  I wouldn't say, "You should never go there," but I don't think I would say, "You have to get there as soon as possible." The burger was good, the hot dog not so much.  I would like to go try it again but I'm also not in a rush.  I'm afraid that sometimes I write these glowing, positive reviews because I WANT a lot of these restaurants to be good but they're not.  West Haven needs to have some good restaurants.  The location that was once Frankie's for what seemed to be 100 years, should be a restaurant.  The old Friendly's building should be a Friendly's again, or something great.  What about a Joe's Crab Shack? I think these restaurants just need to have the classics.  I know places want to have fancy, exotic menu options to pull you in but that's not the best way to pull in customers.  The food you make should be fantastic, amazing, out of this world.  If you could just make a few classic dishes perfectly, you'd be all set.  I don't think there's a restaurant in the area that I absolutely LOVE.  There are places I like, places I go to frequently, but no where that I crave.

These most recent restaurant visits have been total letdowns.  Maybe you'll have a different experience.  A better one, hopefully.  I'll keep you posted on my future restaurant visits.  Until my next bite...

Wednesday, July 15, 2015

West End Bistro - West Haven, CT

Today DJ and I had a little change in plans, so we just ran around today doing all different things.  We had a slow start to the day so we decided to have a late lunch / early dinner.  We noticed on Facebook that West End Bistro has extended their hours.  They are now open Monday-Thursday 8-6 pm, Friday and Saturday 8-8 pm, and Sunday 7-3 pm.  We've been meaning to give it a try but never had been around when they were open before.  I am very excited about these hours of operation.  Anyway, it was raining like crazy when we pulled in to the parking lot.  We waited for the downpour to slow down and then dashed in the restaurant.

The decor is completely different than it used to be.  That building has gone through dramatic changes.  First Frankie's, then Sandy's, and now the Bistro.  It was cute, clean, and cozy.  We arrived at the restaurant around 4:00, which is a lull time, so we weren't surprised to see the place empty.  The waitress was very friendly and attentive.  It was a little awkward because we were the only customers in the restaurant but she wasn't too pushy, yet she was in sight if we needed her.  The menu is rather large, which is usually a "no-no" in Gordon's book but if you look at the descriptions, a lot of the meals have similar ingredients.  They serve breakfast, lunch, and some dinner dishes.

DJ ordered pretzel bites- little pretzel nuggets with cheese, wrapped in bacon, and served with a homemade coarse mustard.  They were very tasty.  It's a good snack that makes me feel like I should be watching football while eating them.  I knew I would be blogging about this visit so I felt very Master Chef - esque while tasting the food.  For our meal choices, DJ ordered "The 'Morte' Bomb" which is shaved steak, caramelized onions, grilled peppers, romaine lettuce, tomato, roasted garlic mayo on a sub roll. ($10)  He ordered his sandwich with onion rings which were homemade.  It was a huge sub!  I couldn't believe how much food was loaded on his plate.  DJ was only able to eat half of the sub after eating all those pretzel bites.  He said it was very good and brought the other half home.  I was going back and forth between two options.  I was thinking of ordering the pork chop au'jus that comes with truffle fries and tomatoes but I ended up ordering the pretzel burger. But now that I'm looking at the menu again I wish I ordered the pigs in a blanket.  I think I just automatically dismissed that because I thought it was the traditional sausage links wrapped in a pancake but it's actually two bacon wrapped hot dogs, topped with chili, cheese fondue, sauerkraut and mustard! Right up my alley!  I am addicted to two things this summer- hot dogs and raw clams.  Raw oysters will be my next experiment. It was a good sized burger with smoked gouda, romaine lettuce, tomato, caramelized onions, sauteed mushrooms, bacon, on a pretzel roll with garlic mayo.  My burger came with homemade fries that were out of this world!  They were simple cut fries but they had what seemed to be some sort of batter.  They were very crispy and delicious.  They were not ridged, they were plain fries but oh so good.  I didn't even add salt to them.  The burger was difficult to eat so I had to cut it in half.  Overall, I would say the burger was delicious.  The only thing that bothered me was the cheese.  Gouda is not a cheese that I frequently eat but I thought I would just roll with it.  Not the case.  The Gouda did not fit well on the burger.  On  any type of burger you need a good melting cheese.  Gouda is not one of those.  They put two slices on with that "skin" looking right at you.  They didn't get really warm and didn't melt very much.  Next time I order this burger, I will request American cheese.  When it comes to cheese, I'm very simple.  American, mozzarella, cheddar, Muenster, and only provolone and Swiss if they are melted.  Any of the other fancy cheeses I'm not really in to.  That burger would be absolute perfection if only the cheese were changed.  Other than that, I thought the burger was dynamite.  It was cooked perfectly.  Very tender, very juicy, flavorful.  Good.  The burgers range from $8-$13.

Both of us were stuffed when we left and still had food on the plate.  I always feel bad about that but I can only eat what my stomach can fit.  This happens to me a lot.  You eat in the morning and then get caught up in the day and you don't get a chance to eat until later on. You're starving just before eating, to the point where you may just faint, but then you begin to eat and stuff your face you're full after three bites.  Go figure.  They do offer desserts at the Bistro.  Today they had a chocolate lemon cheesecake, which sounded delicious.  They also sell specialty cupcakes that are in a case near the counter.  We didn't order dessert this time out but it is something I hope to do in the future.  The waitress gave us take-out menus to bring home and informed us that they are looking into delivery.

I have to say I enjoyed this new restaurant.  You can tell that the owners appreciate their customers and want to succeed.  The food is very good, the prices are fine.  It's not exactly a cheap date but it's also not ridiculously priced like Georgie's.  Like their Facebook page to learn about changes in hours, specials, and new menu ideas that the chefs are testing out.  If West End Bistro continues to put out what we received today, in terms of service and food, I see this being a West Haven icon.  Also based on their responses on their Facebook page, they are very open to suggestions and have listened to the feedback of their customers.  I will be back again and I will let you know how my second visit goes.  I invite you all to give it a try in the meantime.  Until my next bite...